Terms And Conditions

Welcome to our website. By browsing and using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Three Sisters Gift Shop’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term "Three Sisters",  "Three Sisters Gift Shop" or "us" or "we" refers to the owner of the website whose registered address is G8 Mid City Centre, 239 Queen Street, Auckland CBD, New Zealand. The term "you" refers to the user or viewer of our website. The currency used in this website is New Zealand dollar only, unless otherwise specifies.

The use of this website is subject to the following terms of use:

·         The content of the pages of this website is for your general information and use only. It is subject to change without notice. Three Sisters Gift Shop does not accept any liability, direct or indirect, for any loss or damage or causes which may directly or indirectly result from any advice, information, contents, texts, graphs, tables, representations or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

·         Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by New Zealand law.

·         Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Three Sisters Gift Shop makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this website or any other website.

·         This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

·         All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

·         Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

·         Information such as name, contact number, address, gender and age collected and entered by the customer using this website will not be sold to any other third party.

·         From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

·         Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand. We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial or reseller purposes or placed fraudulently.

Return and Refund Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 7 days of your purchase. Please choose carefully as we do not refund if you change your mind. 

1. Bring your return item with original receipt and a signed letter stating the reason for return or refund to:

                Three Sisters Gift Shop

                G8 Mid City Centre, 239 Queen Street

                Auckland CBD, New Zealand

2. Without the original item’s receipt we are regretted that we cannot accept your return goods or refund for the purchase.

3. Return or Refund Policies do not apply to Phone Cards purchased.

Return / Refund Exceptions

Phone Cards cannot be returned or refunded if they have been purchased online because the PINs were sent at time of purchase. Any technical problem with Phone Cards please contact individual Phone Card company technical support department (see contact details printed at the back of each card). Three Sisters Gift Shop will not be able to refund amount in un-used cards or credits in used cards from Phone Card companies whose business had ceased to be existed as Three Sisters Gift Shop is a goods retailer and is not in any way related to, or in control of the Phone Card companies. Please choose your phone cards carefully as this is your sole responsibility. For Direct Credit purchase on phone cards, your PIN will be allocated to your order for a maximum of 3 days. If payment is not received after this period the PIN will be released and your order will automatically be cancelled. You need to start a new order. For Direct Credit payment method, it is purchaser's responsibility to ensure payment correctly to us by specifying the mobile number or order number on the bank's reference for transferring payment. Failure to correctly specify payment may result delay or error in your order. It is purchaser's responsibility to inform us by email within 5 working days of such an error was first made in the Direct Credit payment transaction by the purchaser for a particular order. If we are not informed by email within 5 working days should such transaction error was first made by the purchaser, Three Sisters Gift Shop will not be able to recover for any loss of amount or balance, consequencial, direct or indirect, arised by the incorrectly specified transaction reference that was made by the purchaser.          

Errors, fake documents or identities or omissions arise from various contents of Forms, emails and/or attachments supplied to Three Sisters website were customer’s sole responsibility. Three Sisters Gift Shop will not be liable for any consequential loss, will not accept any liability, direct or indirect, for any loss or damage or causes or conflicts which may directly or indirectly result from errors, omissions, fake documents or identities or misleading information supplied by customers whether negligent or otherwise. Three Sisters Gift Shop reserves the right to request website customer to prove identity in store. Administration fees apply.

Merchandise that is not in its original conditions or has been worn, used, or altered will not be accepted for return or refund.

Restocking Fee

All items are subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.